We Make A Difference
TCG (Touchpoints Consultant Group) is an international innovative design consulting agency, with branch offices located in UK, Germany and China(Shanghai, Beijing & Shijiazhuang). We provide experience and service design to bring our customers product & business innovation, and create new value.
Based on the in-depth research on user cognition and behavior, combining creative design thinking , we produce great products and experience that meet the functional and emotional demands of user, as well as enhance business profits for our customers
In the Internet age, the relationship between brands, products, services and users are getting increasingly close. Deep insight of user demands and experience trend could create more innovation opportunities for companies With the professional and forward-looking perspective, we provide experience strategy consulting service to help customers improve efficiency, win users and achieve success
Service design is aimed at creating useful, usable and desirable service for users, as well as effective , efficient and distinctive service for organizations, so as to produce better experience and deliver more positive value. It is a new design field based on systematic integration and interdisciplinary cooperation
Communication and cooperation
We pay great attention on close and deep communication with our customers. We believe co-innovation and mutual trust are the foundation of great innovation